IBH Hospitality Training Academy
Training and developing human resources for the Hotel & Tourism industry to international standards, with hands-on practice at the Ariyana – Furama Da Nang Tourism Complex.
Where trainees practise
IBH Academy was established on 19 December 2020 to train, foster and develop human resources with the professional knowledge, skills and expertise to work in the hotel industry to international standards. In addition, IBH Academy advises partners on human-resource management solutions, helping them build and develop a professional, stable and high-quality workforce.
IBH Academy is located in the Ariyana Tourism Complex Da Nang, one of the largest tourism complexes in Vietnam, where guests stay and host many major domestic and international events. At the Academy, learners are equipped not only with in-depth knowledge of Tourism, Human Resource Management, Restaurant, Housekeeping and Front Office, but also practise hotel operational skills, experiencing and applying what they have learned in a real-world environment at Furama Resort Danang, Furama Villas Danang, International Convention Centre, and Ariyana Convention Centre Danang.
IBH Academy also builds a system of online training courses to connect learners and bring opportunities to learn, upgrade skills and knowledge, and improve themselves anytime, anywhere. IBH Academy's online courses are built on the principle of interaction with instructors and other learners through modern technology, creating a comfortable and convenient experience for learners, economical yet still ensuring effective training quality.
IBH Academy is proud to have partners such as Singapore Polytechnic, HDBank, VietJet Air, the Danang Department of Tourism, the Danang Tourism Association, FPT University, Dat Xanh Mien Trung Company, Phu Long Real Estate Company, Menas Company, Furama Resort & Villas, L'Alya Resort, Pax Ana Resort, and more.
Who IBH is for
In-house training
IBH designs and runs training at your company in Da Nang, Hanoi, Ho Chi Minh City and other provinces — combined with HR management consulting.
Trusted by: Vietjet · Phu Long Real Estate · Kim Ngan · Menas · Hadana Boutique Hoian
Book a consultation02 — Direction
The guiding principle of IBH Academy
IBH Training Academy aims to become the leading hospitality training academy in Vietnam, at the forefront of developing and delivering professional, internationally-standard training and consulting programmes, trusted by partners and customers.
The Academy is committed to delivering excellent training programmes specially designed for corporate and individual clients, and to advising on and providing effective human-resource management solutions.
The Academy's guiding principle is to pass on experience, skills and the spirit of hospitality to everyone, in every industry.
Trusted by more than 30 organisations, companies and universities in Vietnam and abroad.
See all partners →
03 — Programmes
Code of conduct and professional service styleService & Etiquette · 2 days
Train the trainerLeadership & Management · 3 days
The professional leaderLeadership & Management · 3 days
OKRs – management by objectives and key resultsLeadership & Management · 0.5 day
Professional sales skills for maximum revenueSales & Communication · 0.5 day
A positive attitude changes your lifePersonal Development · 0.5 day04 — IBH People
The teaching team of IBH Academy comprises domestic and international experts with high professional qualifications and rich experience in the hospitality industry, who have trained at many prestigious universities worldwide and reputable international training institutions specialising in hospitality, such as the University of New England, Griffith University, the University of Derby, Hotelschool Amsterdam, Les Roches Switzerland, the South Africa Butler Academy, Renaissance Thailand, ACE Management Services Limited – Australia, and the Worldhotels organisation.
A great course, widely applicable at work. The teaching materials were complete and rich, and the training method and instructor were professional. The course helped me improve myself and will be very applicable in my future work.
The training was practical, well suited to our needs and applicable at work. The teachers taught very well and inspiringly. I felt very happy and excited about the course and can put what I learned into practice in work and life.
The training content was easy to understand; the materials concise; the instructors friendly, enthusiastic and highly qualified; and the organisation professional. I look forward to joining the next courses.
A professional course, from content, materials and instructor to organisation. I found it a good course that helped me improve myself and learn a lot; I hope to attend many more.
The training content was diverse, covering every specialisation, and the materials were rich with specific illustrations. Many thanks to the instructors for a useful and enjoyable course.
The course was very useful, helping me build more skills in communication and in serving many kinds of guests, especially VIP guests. The content covered VIP customer-care skills, and the instructor was attentive and enthusiastic in supporting learners.
The course was full of knowledge and very useful; I learned a lot as well as how to handle situations. The materials were realistic for the hotel industry, the training method was varied and inspiring, and the instructor was enthusiastic and professional.
The training content was easy to understand and clarified many issues; the materials were complete and the instructor professional. The course brought wonderful experiences, and I really enjoyed the little tea break in the middle.
Thank you for the course, which brought practical knowledge and sharing on communication standards and service style. I learned a great deal, and the instructor was wonderful and professional.
The training content was engaging, the method attractive, and the instructors enthusiastic and friendly. This course is necessary for work and life, and I hope to keep joining such quality courses in the future.
The atmosphere was cheerful and friendly, the content good and easy to understand, and the materials carefully prepared. After the course, I learned many useful things I can apply in real work and life.
The content was practical, easy to understand and intuitive; the materials vivid; and the instructor especially enthusiastic, dedicated and professional. I felt very lucky to join and gained much useful knowledge to apply at work.
IBH's courses are highly practical, and its teaching staff have deep experience and explain clearly; the programme balances theory and practice in a way that is uniquely rare in Vietnam.
The “A Positive Attitude Changes Your Life” course had concise, useful content and a scientific, easy-to-absorb method. It gave me a lot of motivation and helped greatly in work and life.
Thank you IBH Academy for such an interesting session sharing skills and experiences on Intelligence & Emotion. I hope to have many more opportunities to take part.
I have taken many courses, but I can confirm that the “Professional Leader” course organised by IBH Academy brought me a lot of new knowledge and strongly inspired a positive team-working spirit.
The training had extremely useful content; the method was easy to understand, lively and engaging; and the instructor had strong, professional teaching skills and deep understanding of the field. Afterwards, we apply the knowledge not only at work but also in our lives. Sincere thanks to the instructors.
The course once again helped everyone take a more positive view of life and of what happens around us, especially in these pandemic conditions. Only by changing our perspective and our own thinking can we hope for a better life. My favourite line: you cannot change the direction of the wind, but you can adjust your sails.
The course was truly fun and useful. It helped everyone better understand the positive spirit through situational exercises.
Thank you Ms Nguyen Thi Minh Tam for the very interesting lecture. Today I gained a lot of useful information to apply in my daily activities, both at work and in life. Thank you very much.
For an employee trying to settle into a new environment, your class was like a handbook helping me understand and work better with the colleagues around me, especially in an HR role. I wish you good health so you can keep passing positive energy and knowledge to your learners.
06 — News
IBH Academy is a hospitality training academy in Da Nang, founded on 19 December 2020. It trains and develops hotel and tourism professionals to international standards, and advises companies on HR management.
The Academy is at 107 Vo Nguyen Giap, Khue My, Ngu Hanh Son, Da Nang, inside the Ariyana tourism complex. Trainees practise at Furama Resort Danang, Furama Villas Danang, the International Convention Palace (ICP) and the Ariyana Convention Centre.
IBH runs 12 programmes lasting from half a day to 3 days, in four groups: Service & Etiquette (service style, banquet etiquette, wine, diplomatic protocol, advanced operations), Leadership & Management (professional leadership, OKRs, train-the-trainer), Sales & Communication (sales, PR, digital business) and Personal Development.
Yes. As well as classes at the Academy, IBH designs and delivers tailored training at companies in Da Nang, Hanoi, Ho Chi Minh City and other provinces — for organisations such as Vietjet, Phu Long Real Estate, Kim Ngan, Menas and Hadana Boutique Hoian.
More than 20 trainers from Vietnam and abroad, all experienced hospitality professionals, who have studied at Griffith University, the University of Derby, Hotelschool Amsterdam, Les Roches Switzerland, Worldhotels and other international institutions.
Send the registration form on this website, call +84 236 3847 122 or email minhtam@ibhacademy.com. Opening hours: Monday to Friday 8:30–18:00, Saturday 8:30–12:00.
Ready to partner with you
Let IBH advise you on a training roadmap tailored to your business and your human-resource development goals.
