Setting the standard for
Hospitality Service.

A great course, widely applicable at work. The teaching materials were complete and rich, and the training method and instructor were professional. The course helped me improve myself and will be very applicable in my future work.

The training was practical, well suited to our needs and applicable at work. The teachers taught very well and inspiringly. I felt very happy and excited about the course and can put what I learned into practice in work and life.

The training content was easy to understand; the materials concise; the instructors friendly, enthusiastic and highly qualified; and the organisation professional. I look forward to joining the next courses.

A professional course, from content, materials and instructor to organisation. I found it a good course that helped me improve myself and learn a lot; I hope to attend many more.

The training content was diverse, covering every specialisation, and the materials were rich with specific illustrations. Many thanks to the instructors for a useful and enjoyable course.

The course was very useful, helping me build more skills in communication and in serving many kinds of guests, especially VIP guests. The content covered VIP customer-care skills, and the instructor was attentive and enthusiastic in supporting learners.

The course was full of knowledge and very useful; I learned a lot as well as how to handle situations. The materials were realistic for the hotel industry, the training method was varied and inspiring, and the instructor was enthusiastic and professional.

The training content was easy to understand and clarified many issues; the materials were complete and the instructor professional. The course brought wonderful experiences, and I really enjoyed the little tea break in the middle.

Thank you for the course, which brought practical knowledge and sharing on communication standards and service style. I learned a great deal, and the instructor was wonderful and professional.

The training content was engaging, the method attractive, and the instructors enthusiastic and friendly. This course is necessary for work and life, and I hope to keep joining such quality courses in the future.

The atmosphere was cheerful and friendly, the content good and easy to understand, and the materials carefully prepared. After the course, I learned many useful things I can apply in real work and life.

The content was practical, easy to understand and intuitive; the materials vivid; and the instructor especially enthusiastic, dedicated and professional. I felt very lucky to join and gained much useful knowledge to apply at work.

IBH's courses are highly practical, and its teaching staff have deep experience and explain clearly; the programme balances theory and practice in a way that is uniquely rare in Vietnam.

The “A Positive Attitude Changes Your Life” course had concise, useful content and a scientific, easy-to-absorb method. It gave me a lot of motivation and helped greatly in work and life.

Thank you IBH Academy for such an interesting session sharing skills and experiences on Intelligence & Emotion. I hope to have many more opportunities to take part.

I have taken many courses, but I can confirm that the “Professional Leader” course organised by IBH Academy brought me a lot of new knowledge and strongly inspired a positive team-working spirit.

The training had extremely useful content; the method was easy to understand, lively and engaging; and the instructor had strong, professional teaching skills and deep understanding of the field. Afterwards, we apply the knowledge not only at work but also in our lives. Sincere thanks to the instructors.

The course once again helped everyone take a more positive view of life and of what happens around us, especially in these pandemic conditions. Only by changing our perspective and our own thinking can we hope for a better life. My favourite line: you cannot change the direction of the wind, but you can adjust your sails.

The course was truly fun and useful. It helped everyone better understand the positive spirit through situational exercises.

Thank you Ms Nguyen Thi Minh Tam for the very interesting lecture. Today I gained a lot of useful information to apply in my daily activities, both at work and in life. Thank you very much.

For an employee trying to settle into a new environment, your class was like a handbook helping me understand and work better with the colleagues around me, especially in an HR role. I wish you good health so you can keep passing positive energy and knowledge to your learners.