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05 · Sales & Communication

PROFESSIONAL SALES SKILLS FOR MAXIMUM REVENUE

Duration
0.5 day
Format
At the Academy · In-house
Location
Ariyana – Furama, Da Nang
PROFESSIONAL SALES SKILLS FOR MAXIMUM REVENUE

Overview

The course provides basic knowledge of the sales profession and professional sales methods and skills. Learners will hear the instructors share experiences for coping with and handling unexpected situations during the sales process. The course content includes:

Key content

  1. 01Sales techniques.
  2. 02Understanding customer psychology.
  3. 03Understanding customer needs.
  4. 04Describing products effectively.
  5. 05Handling objections and offering alternative products.
  6. 06Checking customer satisfaction.

Frequently asked questions

The course lasts 0.5 day. It runs at IBH Academy in the Ariyana – Furama complex in Da Nang, or in-house at your company on an agreed schedule.

The programme is designed for sales, marketing and PR staff, and business owners.

Fill in the registration form on this page or call +84 236 3847 122. IBH will get back to you about the schedule, group size and format.

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Elevate your team's service quality

Let IBH advise you on a training roadmap tailored to your business and your human-resource development goals.