10 · Service & Etiquette
PROTOCOL AND EXTERNAL RECEPTION ETIQUETTE
- Duration
- 0.5 day
- Format
- At the Academy · In-house
- Location
- Ariyana – Furama, Da Nang
Overview
The course equips learners with foundational knowledge of communication culture and external-communication skills in an era of global integration, including:
Key content
- 01How to arrange seating by rank and seniority, and how to lay out an external reception room: courtesy visits, talks, etc.
- 02How to choose appropriate gifts and souvenirs;
- 03How to organise international conferences and seminars (signing ceremonies, international agreements, etc.);
- 04How to organise banquets (types of banquets; banquet preparation: invitations, menus, seating arrangements, etc.);
Frequently asked questions
The course lasts 0.5 day. It runs at IBH Academy in the Ariyana – Furama complex in Da Nang, or in-house at your company on an agreed schedule.
The programme is designed for staff and managers in hotels, restaurants, airlines, real estate and other service businesses.
Fill in the registration form on this page or call +84 236 3847 122. IBH will get back to you about the schedule, group size and format.
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