11 · Service & Etiquette
ADVANCED PROFESSIONAL TRAINING
- Duration
- 2 days
- Format
- At the Academy · In-house
- Location
- Ariyana – Furama, Da Nang
Overview
The advanced training courses give learners the chance to explore in depth the professions of Front Office, Housekeeping, Food & Beverage service and Customer Care in resorts and hotels to international standards. Learners also practise real-life scenarios and are advised, guided and corrected by leading experts in these fields. The specific courses are as follows:
Key content
- 01Advanced training for Front Office staff (2 days)
- 02Advanced training for Food & Beverage service staff (2 days)
- 03Advanced training for Housekeeping staff (2 days)
- 04Advanced training for Villa staff (2 days)
Frequently asked questions
The course lasts 2 days. It runs at IBH Academy in the Ariyana – Furama complex in Da Nang, or in-house at your company on an agreed schedule.
The programme is designed for staff and managers in hotels, restaurants, airlines, real estate and other service businesses.
Fill in the registration form on this page or call +84 236 3847 122. IBH will get back to you about the schedule, group size and format.
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Elevate your team's service quality
Let IBH advise you on a training roadmap tailored to your business and your human-resource development goals.